Our team are always striving to provide you with quick and good service.
However, if you wish to file a complaint, please inform us as quickly as possible so that we can process the information in an effective and good manner.
Please send us an e-mail using our contact form, or send a complaint letter to the address below. Kindly describe the complaint carefully and indicate, if relevant; the order number, customer number and purchase date. You will receive an answer within 7 working days about the settlement of your complaint.

Perfectly Basics
Att: Customer Service
A. Hofmanweg 2d
2031 BH Haarlem
The Netherlands